We are currently in the process of finalizing our schedule. The finalized schedule will be available soon.
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| Wednesday - May 2, 2007 |
| 5:30 PM - 7:30 PM |
 Opening Reception with Special Guest
Sponsored by: Creditors Interchange
Special Guest
Jeanette Lee |
| Thursday - May 3, 2007 |
| 8:00 AM - 9:00 AM |
Continental Breakfast
Sponsored by: Capital Management Services and Intelligent Results, Inc. |
| 9:00 AM - 10:00 AM |
Key Note Session: Managing within the Tornado/Ignition Strategies for Leadership - Michael Hoffman
How often does it feel as if our business lives are lived in a tornado, managing internal operations, internal constituencies, and external recovery operations. It’s really about people and relationships. Getting things done with and thru others is the greatest challenge we have in business today. Michael Hoffman will kick off our conference with a high-energy audience participation session as we step into the tornado. |
| 10:00 AM - 10:30 AM |
Break - Sponsored by: Asset Acceptance, LLC |
| 10:30 AM - 11:15 AM |
Regulatory Update - Including an FTC Regulatory Update covering Privacy, Identity Protection, Compliance and FDCPA
Rebecca E. Kuehn, Assistant Director – Division of Privacy and Identity Protection
Federal Trade Commission
Tom Kane, Senior Attorney - Division of Financial Practices
Federal Trade Commission
|
| 11:15 AM - 12:00 PM |
Legislative Update – Will review State and Federal legislative changes and forecasts related to Compliance, FDCPA, Privacy, and Data Security issues.
Barbara Sinsley, Vice President and Compliance Counsel - Barron, Newburger, Sinsley & Wier, LLC
|
| 12:00 PM - 1:00 PM |
Lunch
Sponsored by: Becket & Lee, CCB Credit Services, Inc. and Professional Recovery Services, Inc. |
| 1:00 PM - 1:30 PM |
Coffee & Dessert - Exhibit Area |
| Three Concurrent Tracks: |
| Bankruptcy Update - A review of the evolving Bankruptcy Case Law and the related Operational issues, with emphasis on strategies that Secured and Unsecured Creditors might implement to address the challenges and opportunities presented. Moderator: Don Hill, National Bankruptcy Services. |
| 1:30 PM - 2:15 PM |
Bankruptcy Filing Statistical Update and
Operational Opportunities for Unsecured Creditors
Melyssa Barrett, Visa USA |
| 2:15 PM - 2:45 PM |
Operational Opportunities for Secured Creditors
Carolyn Brown, Nissan Motor Acceptance Corporation |
| 2:45 PM - 3:15 PM |
Break
Sponsored by: Evergreen Professional Recoveries, Inc. |
| 3:15 PM - 4:00 PM |
Current Legal Issues Affecting Creditors
Alane Becket, Becket & Lee, LLP |
| 4:00 PM - 4:45 PM |
Perspective of a Bankruptcy Trustee
Henry E. Hildebrand III, Chapter 13 Trustee |
| 4:45 PM - 5:00 PM |
Closing Session Q & A |
| Debt Sales - A series of Speakers discussing the Strategic and Operational aspects of the Sales process. What strategic advantage can the implementation of a debt sales process bring to your organization? What pre- and post-sales operational issues exist and how can they best be addressed? Learn from the successes and near successes of your peers. Moderators: Tony L'Abbate & Bob Deter, Hudson & Keyse, LLC. |
| 1:30 PM - 2:00 PM |
Economic Introduction to the Industry
Stephen Miller, Ph’D, Economics, UNLV
|
| 2:00 PM - 2:45 PM |
The Creditors Perspective: Pre-Sale Thoughts, Processes, and Concerns
John Hart - Recovery Leader, GE Money
John Frey, Compass Bank |
| 2:45 PM - 3:15 PM |
Break
Sponsored by: Evergreen Professional Recoveries, Inc. |
| 3:15 PM - 4:00 PM |
The Buyers Perspective: Age, Quality, Media, and Price
Tom Feely - Senior Vice President, Hilco Receivables, LLC
Tom Thurmond - Executive Vice President, Resurgent Capital Services, LP |
| 4:00 PM - 4:45 PM |
Post Sale Issues and Solutions
John Frey - Compass Bank
John Hart - Recovery Leader, GE Money
Tom Feely - Senior Vice President, Hilco Receivables, LLC
Tom Thurmond - Executive Vice President, Resurgent Capital Services, LP
|
| 4:45 PM - 5:00 PM |
Closing Session Q&A
|
| Technology Strategies - How can you enhance and improve your operation by managing and integrating available and evolving technology in the fields of Scoring, Analytics, Skiptracing, Communication, and Payment Solutions? What tools from the wide selection presented to you make the best fit with your operation? These are some of the questions that will be explored in a series of panel discussions. Whether you are at the technological summit or just beginning the climb, there are tools, techniques, and guidance here for you to choose from. Moderator: Mike Cushing, Fourscore Resource Capital. |
| 1:30 PM - 2:00 PM |
Payment Gateways in a Changing Landscape
Howard Knauer - Senior Vice President, Debt Resolve, Inc.
John LaPorte, ITS-Internet Transaction Solutions |
| 2:00 PM - 2:45 PM |
Dialers, IVR, and Voice Over IP: Optimizing Contact Solutions
Tiffany Kreinbrink - President - Collection Division, TouchStar Software
Bob Myers - Executive Vice President, Global Connect
John Keyes, Director of Project Management, SoundBite Communications |
| 2:45 PM - 3:15 PM |
Break
Sponsored by: Evergreen Professional Recoveries, Inc. |
| 3:15 PM - 4:00 PM |
Skip Trace Solution - Portfolio Challenge
John Schaeffer - President, Interactive Data, LLC
Rob Fite - Vice President, LexisNexis
Dan Buell - Experian |
| 4:00 PM - 4:45 PM |
Skip Trace Solution - The Users Perspective
James Christopher Lee - Asset Acceptance, LLC
|
| 4:45 PM - 5:00 PM |
Closing Session Q&A
|
| 5:00 PM - 7:00 PM |
Cocktail Reception
Sponsored by: DebtResolve, Inc., Northland Group, Inc., Epicenter Technologies Pvt, Ltd., Soundbite Communications, and First Data Solutions |
| Friday - May 4, 2007 |
| 8:30 AM - 10:00 AM |
Full Breakfast, Champagne, Bloody Marys and Peer Networking
Sponsored by: Valentine & Kebartas, Inc. and Apollo Enterprise Solutions, LLC., Universal Fidelity, L.P. |
| 10:00 AM - 11:45 AM |
Creditors Round Tables - Operational Issues |
|
Arbitration: Issues and Solutions in Proactively Managing a Successful Program
Kim Londergan, Bank of America |
|
Ask the Regulators: Conversations with the Federal Trade Commission
Rebecca Kuehn, Federal Trade Commission |
|
Collection Agency and Attorney Auditing
Bev Evancic, Resource Management Services, Inc. |
|
Collection and Recovery Project Management
Kevin Sciulli, BMW Financial Services NA, LLC |
|
Collector Morale and Motivation
Paul McCoy, Columbia Credit Union |
|
Data Breaches & Information Security
Oscar Marquis, Oldaker, Biden & Belair, LLP |
|
Disaster Recovery: Follow-up Lessons from Katrina
Al Lord, Whitney National Bank |
|
Exploring Effective Legal Strategies
Paula Catterall, Sterling Jewelers, Inc. |
|
Global Debt Sales
Elizabeth Fischetti, Citibank N.A. |
|
Internal Recovery & Contingent Outsourcing
Joseph Adams, Collins Financial Services, Inc. |
|
Managing the BPO Project
Patricia Terpilowski, Nissan Motor Acceptance Corporation |
|
Managing the Vendor Relationship
John Griggs, Capital One Auto Finance |
|
Scoring Strategies for Collections and Recovery: Analytics and Solutions
Tim Gregory, Union Bank of California |
| 10:00 AM - 11:45 AM |
Auto Finance Peer Group (Members Only Session) |
| 11:45 AM - 12:00 PM |
Cyber Café Drawing & Closing Remarks |
| 12:00 PM - 1:00 PM |
Box Lunch
Sponsored by: NCB Management Services, Inc. and The Debt Marketplace, Inc. |
